Below are a few common questions we are asked which you may find useful:

How long does it take to get on to a course?
Depending on your choice of support, it could be anything from one day to a few weeks.

Will I have to quit straight away?
No. Depending on your choice of support it will generally be week 3 or if it is a one-to-one, you will decide when your quit date will be.

Do I need to prepare anything before my quit attempt?
Once you have registered we will send you useful tips and information via post, text or email.  If you do not wish to register then please read all of the information available on this site.

Will I receive anything to help with my quit attempt?
Up to 12 weeks of Nicotine Replacement Therapy is available for a one-off prescription charge (exemptions apply). Prescription medication is available from your GP (prescription charges may apply). All of the support and advice that you will receive will be absolutely free.

How long do I need to attend for?
Once a week for 7 weeks.

What's the success rate?
Our success rate is generally 55-65% dependent on the type of intervention.

Have the advisors ever smoked before?
Many of our advisors have previously smoked and all of them understand how difficult quitting smoking is.

Can I go with a friend?
Quitting together with friends or partners gives you that extra support and is a very good idea.

Is it like an AA meeting?
No. The courses are informal, friendly and supportive. Many of our advisors are ex smokers themselves.

If I had a slip up and had a cigarette, would that mean I wouldn't be able to attend the course anymore?
Of course not. Many people have a slip before they successfully quit. It is best if you don't even have a puff to give yourself the best chance of success, but if it does happen we will help you to start afresh.

What happens if I don't quit after the course?
We would advise you to take a break and come back and try again when you feel ready.

What happens after the course? Do I get anymore support?
If there is a continued need for NRT and or prescription medication we can support you until week 12 of your quit attempt.  There are also drop-ins available if you still feel you need some extra support or you can always give us a call.

Will Nicotine Replacement Therapy affect any medication I am already on?
NRT shouldn't affect any other medications. However if you have any doubts or queries then contact your GP or Pharmacist.


What happens if I miss a session? Will I have to start again?
No you won't need to start again, just come along to the next session. If you need any advice or another prescription just call the 0800 number and someone in the office will be able to help.

How much will it cost for me to join?
Our service is completely free, the courses and all the advice and support are free. The only cost will be a one-off prescription charge for the products that you choose. Prescription medication is available from your GP (prescription charges may apply).